Sylvie Gown

Thanks for purchasing our products at Ivory & Main.

In order to be eligible for a refund, you have to return the product within 14 calendar days of your purchase. The product must be in the same condition, and will all tags attached, that you received it and undamaged in any way.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact our customer support team.

Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy Shipment processing time All orders are processed within 2-3 business days.

Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

If there will be a significant delay in shipment of your order, we will contact you via email or telephone.  Shipping rates & delivery estimates Shipping charges for your order will be calculated and displayed at checkout

Shipping rates & delivery estimates Shipping charges for your order will be calculated and displayed at checkout.

Overnight delivery is only available for orders with delivery addresses within the co