Enchanting

Return Policy

Thanks for purchasing with Ivory & Main. All returns are refunded in the form of a shop credit.  

In order to be eligible for a credit, you have to return the product within 7 calendar days of your purchase. The product must be in the same condition, and with all tags attached, that you received it and undamaged in any way.

After we receive your item, our team of professionals will inspect it and process your exchange ans store credit.  The original reciept must be send in with the exchange. 

If the product is damaged in any way, or you have initiated the return after 7 calendar days have passed, you will not be eligible for an exchange.

If anything is unclear or you have more questions feel free to contact our customer support team.

• Shipping Info

  Following are the terms and conditions that constitute our Shipping Policy.

  Domestic Shipping Policy Shipment processing time All orders are processed within 5-7 business days.

  Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

  If there will be a significant delay in shipment of your order, we will contact you via email or telephone.  Shipping rates & delivery estimates Shipping charges for your order will be calculated and displayed at checkout

  Shipping rates & delivery estimates Shipping charges for your order will be calculated and displayed at checkout.

  Overnight delivery is only available for orders with delivery addresses within the continental United States. Delivery delays can occasionally occur.